Users often encounter Brother Printer goes offline when trying to print documents. This happens when the printer cannot communicate with your system. This could be caused by poor network connectivity, outdated drivers, pending printing jobs, or other factors. This issue will cause your Brother printer to not respond toany print request you send to it. This causes a problem between your computer and your printer. You will be unable to print any document from your printer. This guide will provide you with detailed, useful, and practical troubleshooting techniques that you can use to resolve the issue quickly. 

Reset your Brother Printer to Factory Default Settings 

Resetting your Brother Printer to factory default settings can fix the Brother Printer Offline error 

• From the operational panel, press the Menu button. 
• A list of options will appear on your printer's display. To select "Initialsetup", use the navigation keys on your printer Control Panel. Next, press OK. 
• Next, select the Reset option. Next, click the OK button. 
• After that, you'll see the Factory reset option. Next, select it and hit OK. 
• A pop-up box may appear asking you to confirm that the printer is being reset. Select Yes. 
• Once the reset is complete, the processing will start and all settings will be deleted. Follow the next steps if the Brother Printer goes offline error persists. 

Make sure your printer is properly connected to the computer 

Your printer should be connected to your computer via wireless or USB cable. If you don't, Brother Printer Offline will occur. 

Wireless connection method: If your Brother printer supports wireless connectivity, ensure that you connect your printer and computer to the same Wifi network. If your computer fails to recognize your printer, you will get a Brother Printer Offline error. 

USB Cable: You need to be aware of the following points if you use a USB cable for connecting your computer and printer. First, ensure that the USB cable is not damaged. Also, make sure it is compatible with your Brother printer. Attach the cord to the USB portson your computer and printer. Your computer's USB port must be functional and not broken. Attach any other device to check the port. Try a different USB port if it doesn't work. 

As the default printer, set your Brother Printer 

Setting your printer to default is one of the easiest ways to fix Brother Printer goes offline problems. Your computer will send all print requests to the printer you have chosen by default. Follow the steps below to do this. 

• Click on the Start button on your computer to open Control Panel. 
• A dialogue box will appear. Select "Hardware and Sound", then click "Devices and Printers". 
• You will see a list of all printers in your vicinity that are connected to the network. 
• Right-click on your Brother printer to locate it. Next, click on the "Set as default Printers"option in the menu. 
• Restart your printer and verify that the problem is solved. Next, try the next procedure if you continue to experience the same problem. 

All pending print jobs can be canceled 

You should cancel any pending print jobs if you still have the Brother Printer Offline problem. 

• Open Control Panel > Hardware & Sound > Devices & Printers. 
• Right-click your Brother printer to open the "See What's Printing?" option. 
• Next, click on the "Cancel All Documents” option. It may not work if you right-click on it, and then click Open as Administrator. 
• The administrator password will be required. Enter the password and then click "Yes".  All print jobs that are in the queue will be canceled. Try the next option if the Brother Printer goes offline problem persists. 

Install the compatible and the latest version of the printer driver 

The software called Printer Driver allows your computer to communicate and send print requests to the printer in order to print documents. If you don'tuse the supported driver to control your printer, it won't establish a connection. To resolve the Brother Printer goes offline problem, ensure that your Driver is compatible with your printer model. Uninstall the driver first,then download a new one. Brother Printer Drivers Official website. It is also important to regularly update your printer driver. An outdated printer driver can cause problems and slow down the printing process.